DISCOVER MORE Taking new clients from the 1st January 2022 Mercia Homecare is a brand new Domiciliary Care Agency. Located in Malvern, Worcestershire, we are a unique company, specialising in the care of people living with degenerative brain conditions. We aim for Mercia Homecare to be the best provider of care in the home in the West Midlands, placing the values of Professionalism, Transparency and Compassion at the very core of everything that we do. OUR CORE VALUES ARE Accountability We will be transparent in our activities, professional in our conduct, open and honest in learning from our mistakes. Compassion Focused on the individual with the client coming first in everything that we do. We will actively promote individuality, independence, privacy, partnership, choice, dignity, respect and rights. Caring We will be responsive to the needs of our clients, their loved ones and our staff. We will listen, engage, guide and support, to ensure we deliver the highest quality care with the best staff. Innovation Using the latest in technology we can help to keep our clients safe in their home, even when cognitive functions are failing.

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David Deuchar David left school at 18 and worked in Nursing Homes for two years, looking after a broad age range and worked with people living with everything from Huntington’s Disease to Dementia, before joining the Police. After 18 years of working in the Police, and successfully studying for a degree, he left and ran the operations of a crisis management company in Lagos, Nigeria, where he managed a Paramedic and Fire/ Rescue service. He returned to the UK in 2017, as his father fell ill having suffered strokes, heart attacks and eventually Vascular Dementia. Back in the UK, he ran a public safety management consultancy and in 2019 he gained an MBA in Strategic Leadership and Management. All of this personal and professional experience has brought him back to where I started, in the care sector. This is a sector he is passionate about, especially with the opportunities for innovation that he can see. Degenerative Brain diseases are devastating for everyone and he is committed to creating a company that not only provides outstanding care, but also ground-breaking use of technology that keeps families closer, and clients safer in their homes and in the community. Anna Dalton Anna’s career in care started some 30 years when, having left school and not knowing what she wanted to do, her mother suggested that she might like to help her out at the nursing home of which she was the Deputy Clinical Manager (in those days, she was called Matron). As soon as she started working with the elderly and those living with dementia, she decided that this was the career pathway that she was going to follow. Her mother taught the Care Assistants ‘old fashioned’, basic nursing care, from helping someone to wash, to making a bed with hospital corners, and that we should always put the patient at the centre of everything that we did. She has never forgotten those early teachings and carry the same values now. She is absolutely delighted to be a part of Mercia Homecare and working with David to provide person centered care to those who want to stay in their own home. She is passionate about providing Mercia Homecare clients with the best care, delivered by the best staff, who are selected to match the needs of those they are caring for, both physically and emotionally. Career Pathway Having worked as a Care Assistant for 16 years and continued to take on additional responsibility, She decided to train to be a nurse. She studied at Southampton University and qualified as a nurse in 2005. Following her training, she worked in the Wessex Neurological Unit in both the wards and theatre. From there she went to the Queen Alexandra Hospital in Portsmouth where she worked in day surgery and accident and emergency. In 2012 she decided to take a break from hospital nursing and worked for 8 years in pharmaceuticals. Her role was to visit patients in their own homes, teach them about the medication that they had been prescribed, and administer that medication. It was in this role that she learned the value of patients being at home in familiar surroundings. She saw each patient on a rolling 8-week basis and soon discovered the importance of continuity of care and the trust that is built in having a professional relationship with their named healthcare worker. It was in this role that she was awarded Nurse of The Year in her team which was based on feedback from patients and the hospital teams that she worked with. Three years ago,she took a position as a Clinical Services Manager in a care home. All the ladies and gentlemen in our community were living with dementia and she was privileged to learn how to support them and their loved ones. Her role with Mercia Homecare is in a managerial capacity. However, she will maintain her professional membership with the Nursing & Midwifery council and continue to develop and enhance her skills, knowledge, and qualifications, and to continue to provide the best, evidence-based care to our clients.

TECHNOLOGY IN THE HOME Smart Homes Through our Smart Home Technologies, we aim to not only increase personal safety and security in the home, but also bring families and loved ones closer together. Whether it be through video call technology, sensors to alert us, or you, to changing needs, or to help us understand the changing patterns of behaviour, our Smart Homes tell us what is happening in a client’s life when our care staff are not present. WORKING IN PARTNERSHIP WITH:

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Registered with Provider ID: 1-11140111395

MERCIA HOME CARE